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Post by rach on Jul 7, 2006 12:25:22 GMT -2
parcelforce do them..at own risk...why not contact some of the sellers on ebay and see who they use.......
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Post by emmascakes.co.uk on Jul 7, 2006 15:46:36 GMT -2
I've contacted a few sellers via ebay and they both use local companies and tend to only courier fairly locally. I woudn't be worrying so much but this lady in Yorkshire is very insistent that I do her cake and she wants me to design something exciting so it's a comission I don't really want to lose. I'll try parcelforce next - thanks Rach
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Post by rach on Jul 8, 2006 5:07:43 GMT -2
i know quite a few big cake companies use parcelforce so they are ok..but the lcause will be at your own risk.....
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Post by emmascakes.co.uk on Jul 8, 2006 7:31:40 GMT -2
Whats 'lcause' I realise it's a typo but what is it that will be at my own risk?
I have thought that if I arrange for the cake to be with her a week prior to the wedding (or even longer?) it gives us enough time for her to send digital photos of any damage and I can talk her through how to repair it. I'm also going to make a cake without twiddly sticking out bits so that there's as alittle as possible to fall off. It will be a fruit cake.
Can you think of any other precautions I need to take?
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Post by rach on Jul 8, 2006 9:55:22 GMT -2
parcel force will say to you........we will accept the cake but at your own risk..so if the cake is damaged they willnot tkae responsiblilty for it as it is a fragile item.
The only way I can think to do this is to make up a contract to cover yourself and make sure yr client is fully aware of the risk although miminal.......you can say that any damage must be shown in photographic evidence and everything will be done to recitfy the problem ..if this cannot be achieved then a refund will be given according to the amount of damage.
Then you can put the emphasise onto them ie,...I will post out to you but it is at your own risk....takes it away from you abit.......
oh and lcause was suppose to be clause....lol.....
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Post by emmascakes.co.uk on Jul 21, 2006 9:15:27 GMT -2
Just to finish this post off really. I have had to give up on the wedding cake order which would have needed to be couriered as I couldn't get ANYONE to courier the thing. I feel very disappointed by this. I guess it means every cake decorator has their own local market, but it feels constricting for me. My cake aren't very traditional and I'm living in a very conservative (little and big 'c') area and I feel like my market is limited here. :-(
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Post by dkcrooby on Jul 21, 2006 9:40:47 GMT -2
Sorry to hear that Emma. Perhaps people will travel a bit further to come to you and collect the cake.
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Post by marjycat on Jul 21, 2006 10:21:01 GMT -2
What a shame. It's a pity we are all too spread out around the countryto be able to courier cakes in a relay fashion. I do go down to Yorkshire quite often to visit my son and would deliver personally probably anywhere in mainland Scotland or down as far as Yorkshire, but obviously another time/cost factor would need to be added in and whether a customer would be prepared to paying another extra when there are plenty (unfortunately) of providers closer by. Emma, in your case tho', I haven't come across anything quite so wacky. If the customer was really keen on one of your highly individual creations, would they be prepared to meet you half-way - although it is quite a drive between Devon and Yorkshire?
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